Shipping

 

For U.S. Domestic & International orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements.

Your final shipping cost is displayed at the point of checkout.

Once we receive your order, we do our best to ship orders within 1-2 business days. Orders placed on weekends and select holidays are processed the next business day. During holidays, there may be a delay with shipping. After your order has shipped, please allow 2-3 business days on standard shipping and international shipping 7-20 business days  (excluding holidays and weekends). If you have any issues with your order, contact us by email. We will respond to your email within 24hrs. If you have questions that require immediate responses, please call us at +1 347 404 3678 

As soon as your order ships, an e-mail confirmation will be sent to the e-mail address provided with your order with tracking information.

SHIPPING FEES:
In cases of refused shipments from royalmidasgroup@gmail.com you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued. Shipping fees are non-refundable

We will ship to PO Boxes via USPS. However, expedited shipping is not available to a PO Box.

DELIVERY CLAIMS: Lost or Stolen Packages
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received the item, you must contact us within 7 days to file a claim. We will assist you in working with the carrier to complete the claims process which usually takes up to 30 days depending on shipping carrier used.

Please Note: Royal Midas does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

OUT OF STOCK ITEMS:
when you place an order and it includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.